Logging into MeetingBooster

MeetingBooster is an online application which can be used from any device with a network connection to the hosting server. This may be on the organization's intranet or via the internet. The online application does not require you to install any software unless you want to integrate it with your existing email calendars. For more information about calendar integration, see "Using the Welcome Wizard".

Contact your administrator to obtain the address of your organization's MeetingBooster site.

Accessing MeetingBooster using a MeetingBooster account

Your administrator may disable the option to sign in with your MeetingBooster account, requiring you to log in using a third-party account instead. For more information, see below.

Go to the MeetingBooster site.

Enter your user name and password in the fields provided, and click Login.

If you want to stay logged in, select the Keep me logged in check box.

When this check box is selected, you will not be asked to log in when you go to the MeetingBooster site, unless you actively logged out at the end of your previous MeetingBooster session, or if the time limit for remaining logged in has been exceeded.

This option is only relevant if you use your MeetingBooster account to log in, and it only works if you set up your browser to accept cookies from the MeetingBooster site. Read the documentation or online help for your browser to see how this is done. Your administrator decides how long you can remain logged in and may disable this option for security reasons.

If you have not already accepted the end-user license agreement in the Welcome wizard, a dialog containing the end-user license agreement is displayed the first time you log into MeetingBooster. Select the I Accept the EULA above check box to accept the end-user license agreement, and click OK.

For the full text of the license agreement, see "MatchWare Terms of Service". For more information on the Welcome wizard, see "Using the Welcome wizard".

If you have forgotten your MeetingBooster password

Click Forgot password?

Enter your email address in the field provided.

Click Request New Password.

A new password will be sent to you.

Logging in using a third-party account

If your administrator has enabled it, you can log in using another account such as your Microsoft or Google account. If such a login option is available, you can click the button corresponding to the option at the bottom of the login page, or you may be logged in automatically when you go to your organization's MeetingBooster site. For full details about the login options available to you, contact your administrator.

In order to use your Google account, you must associate it with MeetingBooster first. For more information, see "Setting up calendar integration and Google options".

If you cannot log in

Check that the user name and password are valid, and that you have entered them correctly.

If you are trying to log in using Google, make sure that your Google account has been associated with MeetingBooster.

If you are trying to log in using another account, contact your administrator if it does not work.

Check that the browser is set up to accept cookies from the MeetingBooster site.

Check that MeetingBooster supports the browser you are using (see "Welcome" for more information).

If you still cannot log in, see "Getting help" for more information.

Logging out

To log out of MeetingBooster, click Settings and select Logout.

If you have logged in using a third-party account, there may not be a logout option. Contact your administrator for more information.